Being professional in this “new normal” is no longer taking place in offices or conference rooms, but rather in living areas and other rooms closer to your own kitchen sink. Corona-virus has not only bought us home socially, but our workplaces are now home with us too. Video conferencing has replaced our learning, collaborating, and meeting during work-from-home. While the idea of the video call seems simple - open laptop, wear pants, and turn your camera on, there are so many mistakes people make while video-conferencing that can make them look well...unprofessional. We’ve rounded up some smalls tips to help you look your best during your next video-call: 1. Make sure you're clean . No one can smell you, but they can probably tell if you haven’t showered in a few days. Brush your hair and shave your face. A long beard is the tell tale sign of letting the work from home lifestyle get to your hygiene, so make sure that that’s cleaned up. If you wear makeup on a regular basis, you can put that on too. So long as it isn’t too busy. 2. Keep it simple on all aspects. Backgrounds really shouldn’t be super busy so the viewers can focus their attention on you. Try to face the camera towards a blank wall or one with few directions or movement, i.e. try not to have kids, spouses, or pets running around in the back. It really takes away from what you’re saying. Almost all of the video conferencing tools, such as Teams, Zoom, etc. allow you to replace your physical background with a virtual one, so don’t fret if your own background is too distracting. The same goes for your clothes. Stick with basic solid clothes that aren’t too bright or dark, as these can cause glares on the camera. 3. Lighting doesn’t have to be hard, Most people fail when it comes to having proper lighting for their video calls.You don’t need professional lighting equipment either to make your virtual meeting look good. The top thing to avoid is back-lighting. So, DON’T sit in front of your window, or any other light source for that matter. This back-lights you so that you become a dark silhouette. Instead, try and sit directly in front of a window so that the light is hitting your face; this is ideal. If a window isn’t an option, or if it’s dark out, try sitting with your light source (lamp) in front of you or at a front angle to mimic the window effect. Avoid overhead lighting too as this tends to cast shadows on you. 4. It’s all about the angles. You wouldn’t ever set up a meeting where the other person was positioned to look up your nose, right? The same goes for virtual meetings. Make eye contact with your camera. Most of our laptops are on tables below our eyes with the camera facing up at us. This up-angle view is very unflattering. If you own an external web - camera for your desktop, make sure that the position of the camera atop of the monitor is directly level with your eyes. If you need to raise your monitor, try stacking books under it until it is tall enough. The same goes for laptops. Place your laptop on a higher surface, or stack books underneath until your camera is aligned to eye-level. 5. Check your connection. Of course nothing about how you look or where your camera is facing matters very much if you're so pixelated that no one can see anything. Making sure your internet connection can handle video calls is imperative, especially if your network is being shared by everyone else in the house. Zoom, Skype, Face-time, and all the other video-calling apps dynamically adjust the quality of the video you send and receive to maintain the connection. This means that even if you’ve got a slow connection, you’ll still be able to connect, you just won’t look very good. Start by using an internet speed test, ideally at a time when others are also using the internet to see what your true speed will be. As one example, below are Zoom’s minimum system requirements for their calls: For one-on-one calls: 1.8 Mbps up/down is required to send and receive 1080p HD video. For group calls: 2.5 Mbps up/down is required to receive 1080p HD video, and 3.0 Mbps up/down is required to send 1080p HD video. If your speed test came back as anything less than 3.0Mbps, chances are your video quality is not going to be good. If you can upgrade your internet speed, this is ideal. Otherwise, try asking others using the internet if they can take a break while you’re on your meeting. Using a wired Ethernet connection is another great way to increase the connection on your specific device. For help setting up your remote connection, or any other work-from-home solutions, please contact us: info@rcsprofessional.com Here’s to a successful video-conference.

Microsoft Outlook users will be surprised to hear their email search bar has moved up, both in location and use. The search bar can now be found at the very top of the email portal.

The Covid-19 pandemic has led many people to stay in and work from home. We now have the liberty of choosing between several web and app-based video conferencing platforms to connect with our friends, family, and work colleagues. We all know how confusing it can be when deciding on which specific platform to use to best fit our needs as every platform has its own features and limitations.

If you're looking for a roadmap to a more secure system, we've got you covered. Check out this list to discover 10 actions you can take using the tools provided in Microsoft 365 to better protect your business from cyber-security threats. And don't forget, RCS Professional Services is here to help you every step of the way.

Panic has been mounting throughout the world in response to the Coronavirus disease (COVID-19). Businesses have been affected a lot, especially small businesses. Many employees are in a state of panic and seeing even small coughs or sick symptoms as emergency warning signs. In an effort to alleviate these fears, companies may opt for a new strategy; one which demonstrates the culture and moral values represented by the organization.

What is the “Right Price” for (Outsourced) IT Support?

Migrating to Windows 10: Should you let go of your hardware While you can purchase and install Windows 10 in your existing PCs–the ones currently on Windows 7 OS–it is not recommended. According to Microsoft, Windows 10 has the following minimum requirements Processor: 1 gigahertz (GHz) or faster processor or SoC. RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit. Hard disk space: 16 GB for 32-bit OS 20 GB for 64-bit OS. Graphics card: DirectX 9 or later with WDDM 1.0 driver. Display: 800x600 If your existing PCs don’t meet the above requirements, it’s time to move on. The above list are minimums. The market today has PCs with better specs that will help you get the most out of Windows 10 and make the switch to the new OS more productive and efficient. Windows 7 was one of the most loved, user-friendly and efficient versions of Windows. This switch sure won’t be easy. It also entails quite a bit of investment in terms of money, downtime and training. Reaching out to a Microsoft-licensed managed services provider (MSP) can help make this transition faster, more efficient and certainly, smoother.